Returns & Exchanges
At Freego, we want you to be fully satisfied with your gear; if your equipment or apparel doesn't meet your performance standards, you can return it within 30 days of purchase. Items must be in their original, unused condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to send back.
Package Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing